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Welcome to First Federal Insurance Services, L.L.C.

First Federal Insurance Services is a full service agency representing many fine insurance carriers to bring you the products you require to successfully manage the risks associated with your business and personal needs.

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Contact Us

Lake Charles -  337.421.1291 or 337.421.1252
Alexandria - 318.561.1070

Loss Reporting

For all claims please report one of the following ways to Community Financial:

  1. Report by phone - 1.800.210.0002 Ext. 3502 (Brenda Rowe)
  2. Report by fax - 1.318.387.9171
  3. Report by email - (Brenda Rowe)

Please have the following information available when reporting a loss:

  • Name insured
  • Insured address
  • Insurance company
  • Policy number
  • Policy period
  • Date of loss
  • Time and location of loss
  • Description of loss
  • Contact information


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*Insurance Products are not FDIC insured*
*Are not a deposit or obligation of or guaranteed by First Federal Bank*
*Certain life products may involve investment risks*
*Insurance products are not insured by any federal government agency; not FDIC insured; not guaranteed by the bank*

Insurance is offered through First Federal Insurance Services, L.L.C., a registered agency in the State of Louisiana. First Federal Insurance Services, L.L.C. is a service corporation of First Federal Bank of Louisiana.

Member FDIC Equal Housing Lender