Fraud Safety Tips

When banking online, it is important to protect yourself. The Internet offers the potential for safe, convenient new ways to conduct your banking business, any day, any time. Safe banking online involves making good choices that will help you avoid costly surprises or scams.  Here are a few tips to protect your personal information.

  • Create a password that is easy for you to remember, but that would be hard for someone to guess. Our system will allow you to create a password with up to 16 characters and must include a minimum of two numbers. 
  • Never share your access ID or password information with anyone. First Federal will never call or email you requesting personal information including your Online Banking password. There is no reason for anyone else to know your password.
  • Change your passwords often. We recommend that you change your password every 60 to 90 days.
  • Install a reputable antivirus software on your computer that is used to access your financial information.
  • Only access your online banking from a trustworthy computer. Shared computers located in airports, cafes, libraries and hotels may be exposed to malicious software or viruses that may log your key strokes or steal your password.
  • Register to receive Online Banking alerts. These alerts can help you determine if fraud has occurred on your account.
  • Sign up to receive your statements online. Stopping your paper statement will reduce the likelihood of mail fraud.
  • Monitor your bank accounts and check for suspicious activity for debits, credits and new bill payees that you do not recognize.
  • Don't open emails, attachments or links from an unknown source.
  • Take advantage of any security settings on your mobile device.
  • Do not store personal or account information on your mobile device.
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